We may collect the following types of information when you interact with us:
Personal Information: Name, email address, phone number, and any details you provide when contacting us.
Project Details: Information about your home build, remodel, or commercial project.
Website Usage Data: IP addresses, browser type, and site interactions collected through cookies and analytics tools.
Your information helps us provide better services and improve your experience. We use your data to:
Respond to inquiries and project requests.
Schedule consultations and communicate project updates.
Improve our website and customer experience.
Send promotional emails (only with your consent).
We do not sell, rent, or trade your personal information. Your data is only shared when necessary to:
Provide services (e.g., working with contractors or designers on your project).
Comply with legal requirements or protect against fraud.
We take appropriate security measures to protect your data from unauthorized access.
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect site functionality.
By using our website and services, you agree to the following terms:
Service Agreement: Any agreement for custom home builds, remodels, or commercial projects will be documented in a signed contract.
Pricing & Payments: All pricing and payment terms will be outlined in contracts, and any changes must be agreed upon in writing.
Intellectual Property: Website content, images, and branding are owned by Chappell Pointe Properties and may not be used without permission.
Liability Limitation: We are not responsible for issues caused by third-party contractors, delays due to weather, or unforeseen circumstances.
Changes to Terms: We reserve the right to update these terms at any time.
We understand that circumstances may change, and we strive to work with our clients fairly.
Project Cancellations: If you cancel before work begins, you may be eligible for a partial refund based on contract terms.
Deposit Policy: Deposits are non-refundable after a specified period, as they secure labor, materials, and scheduling.
Change Orders: If you request changes during construction, costs and timelines may be adjusted accordingly.
Delays & Refunds: Refunds are not provided for delays caused by third parties, weather, or material shortages.
For more details, refer to your contract or contact us.
Our website uses cookies to improve functionality and personalize your experience.
What Are Cookies? Small data files stored on your device to track website usage.
Why We Use Cookies: To improve website performance, track visitor interactions, and offer relevant content.
Types of Cookies Used:
Essential Cookies (for website functionality)
Analytical Cookies (for tracking performance)
Marketing Cookies (for personalized content and ads)
Managing Cookies: You can disable cookies in your browser settings, though some site features may not work properly.
By using our site, you consent to our cookie usage.
We stand behind our work and ensure every project meets the highest standards.
Workmanship Warranty: Our homes and remodels include a limited warranty covering construction defects.
Materials Guarantee: We use high-quality materials, and certain manufacturer warranties may apply.
Repairs & Adjustments: If issues arise due to our work within the warranty period, we’ll address them promptly.
What’s Not Covered: Damage from improper maintenance, third-party modifications, or natural disasters.
Claim Process: Contact us with details, and we’ll assess and resolve the issue as quickly as possible.
For warranty details on your specific project, refer to your contract or reach out to us.
if you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📍 Chappell Pointe Properties
📞 (817) 980-0577
📧 Info@ChappellPoint.com
We may update this policy from time to time, and any changes will be reflected on this page. Please review it periodically to stay informed.
Whether you’re exploring land lots, considering a new custom home, planning a remodeling, or curious about our services, reach out and we’ll assist you as soon as possible.